Email Ticket Support Plugins for WordPress Features:
- Reads email from POP3 accounts and turns them into support tickets. (support for multiple accounts)
- Email Ticket Support Plugins for WordPress Imports attachments sent via email as well
- Email Ticket Support Plugins for WordPress Assigns ticket numbers.
- Lets customers know their position in support queue.
- Lightbox ticket submission form through your blog (handy to place on your “Contact Us” page).
- WordPress dashboard widget showing pending tickets.
- Admin bar notification showing number of unread tickets.
- Users can reply to support ticket emails and they will appear in your WordPress blog!
- WordPress users can login to their profile page to submit tickets and view all their previous tickets
- If an existing WordPress user emails in a support ticket, it will assign that support ticket to the WordPress user. If they are not a WordPress user it will still work just fine, it does not create a WordPress account for each support ticket user
- Optionally display the status of your WordPress support ticket queue, so customers can see how busy you are / how long it will take to get a reply.
- Optionally embed the support ticket submission form into a WordPress page, rather than using the lightbox popup.
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